CTG Tech offers Managed IT Services for the following areas:
A managed IT services provider (MSP) delivers IT support and services to many types of organization. These services could be anything from network monitoring to acting as the complete IT department for your company. An MSP can take on the role of CIO and advise you on how to best utilize current technologies to meet your goals.
The MSP can customize the best solution for your needs due to their experience and familiarity with your market. An MSP in the same area understands many of the issues that local businesses deal with on a daily basis. A good service provider ensures many important advantages, such as maximum network up time, increased productivity, and on-going support and security. Better efficiency means better revenue.
Keeping up with the constant technology changes can be a full time responsibility. Small to medium businesses typically don't have staff with the expertise to evaluate this endless stream of products. Providers of IT services fill that need by providing a highly trained staff that stays on top of new tools and trends. Even larger businesses may need specialized assistance in our specific market area.
An MSP invests heavily in its staff to ensure that they have up-to-date training and certifications in the technologies you require. An MSP can keep you informed of technology and service trends and updates so that you can better prepare for and integrate the latest technologies that will enhance your organization. One of the chief advantages of working with an established IT services outsourcing company is that we can apply a broad range of knowledge and skill to any area of focus that you require.
Every MSP wants to work with you, but should you rely on people thousands of miles away? A local MSP can engage with your company at every level. This means human interaction and quick response in the case of an emergency such as server or router failures which could bring down your network. Nothing is more frustrating than having processes or hardware fail and being told you'll have to wait. Businesses need a local IT expert familiar with the local infrastructure that can design and develop your network to best leverage local vendors.
Local storms or power grid issues can bring business to a halt. Good disaster recovery is about being responsive. Local MSPs can help you prepare for natural disasters and power outages often before they happen. A local MSP is positioned to better support your recovery plan and business continuity.
CTG Tech is quick to share alerts and insights on area business developments. Taking advantage of a broad range of IT skills and depths of knowledge is an easy way to get ahead of local competitors.