An Easy DIY Guide for Setting Up VoIP At Your Organization
Tired of the traditional telephone system keeping your business from realizing its real operating potential? Then it’s time to make an upgrade to the more flexible, scalable, and convenient communication system, Voice over Internet Protocol, or more commonly known as VoIP. If you’re wondering how this new-age digital communication is going to streamline your business, this article may answer your questions about VoIP’s benefits.
But if you already know the benefits and want to get started straight away with implementing it for your business, then here is a comprehensive DIY VoIP setup guide that you can follow.
What Are You Going to Need?
Let’s go over the basic requisites in any VoIP implementation:
Checking the Bandwidth of the Network:
It’s important to ensure that you have enough network bandwidth to suffice for the number of users that you’re trying to get on VoIP. Even though VoIP doesn’t require a crazy amount of network bandwidth, you still need a sufficient amount to make sure that the quality of the VoIP calls doesn’t suffer. Dedicating 0.1 megabits per second for each VoIP line is generally a good idea. Although, you should be ready to allot additional Internet speed to account for scenarios where the calls need more data.
Getting QOS for Your Router:
Quality of Service, or QOS, for your router is important in helping your VoIP connection run smoothly. Since you’ll be using the same Internet connection for multiple activities in addition to the VoIP calls, for example browsing Internet and downloading files or videos, making sure that these other activities don’t hamper the VoIP connections becomes necessary. With the help of QOS, you can ensure that VoIP has priority over other high-traffic scenarios.
Opting for a Low-Latency Network:
Low latency is a highly desirable quality in a network connection, because it means smaller delays and quicker processing. When it comes to VoIP, you want to have a network connection that offers low latency, so that you can enjoy superior quality in your VoIP calls.
If Possible, Choosing Wired Connection:
While there’s nothing wrong with using a WiFi connection for your VoIP implementation, do go with the Ethernet technology if you can. When VoIP is used via an Ethernet connection, you can expect more reliability and speed.
Next Steps to Take…
Let’s look at the next few steps that you will need to take in your DIY VoIP implementation:
Determine a Budget:
When you move from the conventional telephone system to the VoIP system, one of the first things that will take you by surprise is the sheer cost savings that you’ll be getting with the VoIP. In celebrating these cost savings, don’t forget that you still do need a budget to govern your VoIP system. From the number of users you want on VoIP to what VoIP features you require, everything will count towards deciding the final budget.
Get All the Necessary Hardware:
Now’s the time for you to acquire all the requisite VoIP hardware. Although you don’t necessarily need the VoIP phones for using the basic VoIP services and features, those can be used with your regular analog phones too, buying the VoIP phones allows you to leverage the additional exciting services and features associated with VoIP. If you do decide to purchase the VoIP phones, think about how many of these you’re going to need and with what features. You don’t have to buy the same VoIP phone for all types of users. Some users may need an advanced VoIP phone that is packed with multiple features, while for other users a basic VoIP phone with only limited features may be enough.
Educate All Your Staff About Using VoIP:
Even though using VoIP is quite simple, you still need to provide a basic, introductory training to your staff on how to use this new calling system. This will make the switch easy on them, and they won’t have to struggle with questions like how to transfer a call or how to listen to a voicemail. One or two training sessions should be enough for you to help your staff get acquainted with simple to complex features of the VoIP system. If you can develop a documentation detailing all the features, that would be furthermore helpful.
Do Test the System Before Going Live:
Prior to going live with your new VoIP system, you want to test the system to see if it’s functioning properly. So, place a few test VoIP calls to assess the quality of the calls. You want to place the calls for testing at different times of the day, when the Internet use varies from low to high, to ensure that the system works properly at any given time regardless of the network traffic. Testing the system before going live will bring any issues or challenges to your attention, so that you can resolve them quickly.
Is There an Easier Way to Set Up VoIP?
This was an overview of how you can go about installing the VoIP on your own. But, truth be told, transitioning to VoIP on your own can be quite a challenge. There is a lot of research and management efforts that go into VoIP deployment, and you just might not have the time to devote to this new initiative. It’s a much better idea to go for experienced and reliable managed IT services to help you upgrade to VoIP in a cost-effective and time-efficient manner. Easy and hassle-free hosted VoIP solution is one of the top reasons why businesses choose managed IT services.
A managed services provider would offer hosted VoIP services as part of their CIO level services. Through their IT consulting, strategic planning, and IT project management capabilities, the provider would recommend and implement a feasible and effective hosted VoIP solution for you. Doesn’t that sound much more time-saving and easy than having to do it without any help?