Finding Dependable IT Solutions
IT services in Dallas are sometimes mistrusted by small to medium-sized businesses, and that isn’t without cause. One of the unfortunate aspects of modern IT solutions comes in the form of unethical service providers. Many IT companies understand that their clients have little enough knowledge of what is actually involved with information technology work that they can use their own superior knowledge against them.
As an analogous comparison, consider the car repair place that takes forever to get anything done and then charges exorbitantly for any little thing they do. Well, modern IT bears a lot of characteristics to such a shop, and there are a few things you should look for to ensure you’re working with the “good guys” of IT.
The reality is there are good IT service providers out there who actually care about what clients do, will provide top-tier service, and maintain continuous security. You can get honest advice from IT providers that will take time to explain options until you understand them, and have exceptional customer service that follows through on promises made. Following are several indicators the company you’ve chosen will render good service.
Find Free Consultation
You don’t know what is wrong with your car, but you’ve got a mental ballpark based on what you can see. You take it into the mechanic, and they quote you four times what you expected, and you have to wrestle the quote from them. You say you do not want to accept their services, but they charge you a consultation fee anyway. Are you ever going to use that mechanic again? No — and the consultation fee is the real clinker: they know this as well as you.
An IT service provider that squeezes a consultation fee out of you for any information is using the same kind of underhanded management technique. Firstly, they don’t do business well enough to cut that potential profit area from their business model. Secondly, the information you acquire may not be that integral. Find a company offering free consultation.
High-Profile Testimonials From Multiple Businesses
Just look for that testimonials page right off the bat when you check out an IT organization’s website. Chase down the testimonials as well; research to see if they’re real. You should be able to find the names of high-profile customers on the web with a quick search, if they’ve given legitimate testimonial.
A Variety Of Services
The more IT solutions a company provides, the better equipped they are to handle emergencies and unforeseen contingencies which naturally crop up in any operation. Some common services to expect include:
• Managed IT services
• Managed cloud
• Managed IT security
• Managed communication (Voice Over Internet Protocol; VOIP)
• Individualized IT projects
The right IT services in Dallas should at the very least offer these service options.
A Place With “Good Guys”
One organization offering IT services in Dallas that have been vetted by multiple high-profile testimonials, and whose scope can be examined without a consultation fee, is CTG Tech (https://www.ctgmanagedit.com/). We offer a bevy of services including modern cloud infrastructure, software, and desktop-hosting. From VOIP to IT projects that are unique to a client, CTG offers top-tier, cutting edge solutions replete with considerate customer service personnel who keep their promises. Give us a call and see for yourself!