7 Factors to Consider for Choosing the Best Backup Recovery Solution Provider
The amount of data that an organization generates and maintains on a daily basis is astonishing. It’s impossible for any organization to get through even one day without access to this wealth of data. When the data is so mission-critical in nature, you need to take measures to ensure that you minimize the risk of losing this data. This is why at the core of every robust business continuity strategy lies reliable and consistent data backups, that help make up for any possible loss of data caused due to a disaster incident. In fact, when you’re selecting a business continuity IT services provider for yourself, you want to pay special attention to their approach for data backup and recovery.
Following are some factors that you should be looking out for in your provider to ensure the best backup recovery solution for yourself:
1. How Capable are They in Creating Data Backups?
There could be multiple devices at play in your organization, all containing useful information that needs to be backed up. You want to ensure that the provider you work with is capable of creating backups for all the data that might be stored across such a wide range of devices. From laptops to digital cameras, your provider should be able to enable data backup for all the devices that are commonly used in your organization. Not just the devices, but your provider should also be able to provide data backups for all the popular OS platforms as well as business applications.
In judging the capability of your provider in creating data backups, you also want to check in what time intervals the data is being backed up and at what speed. You also want to see if the provider ensures that there is no redundancy in the backed up data, through incremental backups.
2. How Capable are They in Recovering the Data?
Solely backing up the data is not enough. When the time comes, the provider should be able to help with the recovery of the data as well, regardless of the type of damage that has happened to a device. Whether the device has suffered severe damage due to breakage or due to a fire, the provider should be able to extract and recover the data from the damaged device without any issues.
3. Are They Trying to Lock You In?
You don’t want to work with a provider that tries to lock you in with an overly complicated contract. For something as essential as data backup and recovery service, you want to have the flexibility to stop the service should you wish to and still get access to all your critical data backups. The monthly pricing model of CTG Tech gives businesses this much needed flexibility.
4. Do They Use Encryption for Backing Up the Data?
It doesn’t matter how physically secure the data backups may be, using encryption from end-to-end is still important to keep the data absolutely secure. If the data is not secured through encryption as it is transmitted and stored, then you would still have to live with the risk of someone gaining unauthorized access to your data while it’s being backed up. The last thing you want is for your data backups, which are essentially your defence against data theft or loss, to be compromised.
5. How Good are They With Their Customer Service?
One of the most crucial factors that you can use to judge your provider is their customer service. When you’re struck by the unpredictable disaster, you should be able to reach out to your provider within moments. A provider that offers prompt customer service any time of the day is someone you can count on to be by your side when your business needs urgent help.
6. Do They Follow the Necessary Regulations and Standards?
The provider you work with should handle your data with the same care as you do within your organization. A big part of your total data is going to be sensitive in nature, meaning it will have to be stored and managed as per the applicable industry standards and regulations for security, for instance PCI DSS and HIPAA Law. Do make sure that your provider takes care of these regulatory adherence requirements seriously.
7. How Cost-Effective is the Data Backup Recovery Service?
The cost of backing up and recovering your data shouldn’t be so much that it causes unusually high strain on your business. Hence, it’s best to discuss with your provider in advance about how much it would cost to backup and recover the data. Having the assurance of a predictable backup and recovery cost is important so that you know exactly how much it’s going to cost you to control the effects of a disaster event.