When you hire professional IT support in Arlington, chances are you believe they have a location nearby. However, the fact is, many IT service providers attempt to appear local, but the reality is that many companies don’t ever put roots down in the Arlington area. As a result, many of these companies are similar to roaming nomads, relocating wherever the brightest light of opportunity shines.

The Problem with Out-of-Area IT Support Providers

In many cases, IT service providers fly into an area to meet with business owners and sell their IT support agreements. The primary drawback of this is, since there is no local office in the city, the techs they send out on service calls are not the company’s employees.

What does this mean for you? After all, if you are receiving service, that is all that matters, right?

This is simply not a suitable arrangement. If the techs are not part of the company you signed a contract with, there is no way to know about their background, if they are certified, or even if the person coming into your business, accessing your sensitive information and data has a criminal record. This may leave your business exposed and vulnerable.

This means you need to source a better option for your IT support in Arlington.

How to Know if Your IT Service Provider is Local

Before signing anything, meeting with a representative, or even considering using a service provider, it is essential you do a bit of research. Google has made great strides to help ensure you find accurate information regarding the businesses and service providers you choose. As a result, a simple online search may help you discover whether or not the company is located in the Arlington area. For example, when a business shows up in the local listings in a Google search, it means they have verified their information, and there is no question it is accurate.

Another way to determine if a company operates locally is to find out what their local address is and then visit the brick and mortar location. Doing this lets a person know for sure whether or not the IT support service is operating in the local area.

The Importance of Local Service Providers

When an IT issue comes up with your business, handling it on the phone with tech support is often possible. However, what happens if this isn’t an option? If a technician has to come to your business, to provide the services you need, it is essential to know for sure that they are who they say they are and that they have the ability to solve your problem while not putting your information and data at risk.

When it comes to finding quality IT support in Arlington, it is essential to make sure they are located in the area. If you want complete confidence you are working with a local IT service provider, simply call us at CTG Tech. Our technicians are located nearby to help you with any IT issue that may arise.