As a managed IT services provider in Dallas, we are dedicated to providing the best and quality customer care services to our clientele. They say talk is cheap and, therefore, we walk the talk. We have put in place the necessary structures required to ensure the provision of quality services to its distinguished customers.
First, the concept of worry-free IT ensures that there’s improved network security all the time, protection against viruses and malware, and backup and disaster recovery. This gives business owners ample time to focus on the most important aspects of their business, hence, increased efficiency.
Second, we offer our services on a 24-hour basis. This means that our clients never have to worry about downtime. Also, there’s an element of cost saving and increased productivity on the customers’ part. Also, the availability of our help desk ensures that customers can communicate with our IT experts to solve any problems that may arise in their daily operations. As a result, the response is rapid because of our local presence.
Lastly, we have ensured high levels of uptime for important business applications such as email. We’re dedicated to ensure our clients that we provide the best IT services. This is guaranteed through implementation of a workable and feasible structure with clear guidelines of how these services should be rendered. We urge the business people of Dallas to gain access to these services due to the following reasons:
• 24-hour monitoring and observation – We work around the clock to ensure provision of services 24 hours a day. Our staff is always on the lookout for potential threats and are dedicated to respond immediately to these threats if and when they occur. This puts emphasis on the element of reliability and efficiency in terms of provision of quality manageable IT services.
• Response times – Our IT support staff monitors, evaluates, and responds to problems just in time before they start to affect the operations of the business.
• Highly-skilled professionals – With 30 years of experience providing managed IT services in Dallas, our staff has enough knowledge and expertise to serve our clientele effectively and efficiently without compromising the quality of services offered.
• Flat rate pay structure – We have a unique flat rate payment system for customers with no in-between payments or unexpected bills. This ensures a fair and predictable payment structure that is easily acceptable.
• Detailed service – We ensure provision of services customized specifically to suit the customers’ specific business needs in terms of installations, development of IT strategies, and maintenance programs.
• Virtual chief information officer – Our virtual CIO is responsible for assisting businesses in the development and implementation of a strategic IT plan which will help smoothen processes and increase efficiency generally, which will lead to increased revenues for the businesses.
Having this in mind, you’ll understand why CTG Tech is your best choice in providing reliable and quality managed IT services in Dallas. We understand and value our customers, and this can only be proved through the quality of our customer service. Contact us today to learn more about our services and solutions!
