Managed IT for Small Business
Small-to-medium sized organizations may find they don’t have the resources or budget to take on new projects or maintain infrastructure to required standards. A good solution is to outsource responsibilities to a managed services provider (MSP).
The MSP is a IT company that takes on the things you can’t handle, or don’t want to. There is the expectation that the expertise and experience the MSP brings will result in the job getting done faster and better.
This might be new development or the day-to-day activities of network and database use, such as monitoring, implementing security, or troubleshooting issues that arise. Your company is trusting that the MSP has the software and trained personnel to manage your network and needs from a remote location. The MSP offers these services and support 24/7, in the form of system design and strategies that allow for growth.
There are many different models to utilize outsourcing, but managed services in general usually involves a multi-year contract based on SLA (service level agreement) standards to ensure a consistently high level of performance. The service provider not only performs the services, but takes on the responsibility for seeing that they are done correctly and to your requirements.
There are a number of benefits to entrusting your IT needs to an outside service:
Your MSP and its team can be expected to keep up with the latest technologies and software. This is an industry must and it represents no extra cost to the client when the MSP upgrades their own resources.
Contracting with an MSP involves a fixed payment plan which you can rely on in estimating your own budgets. There is no requirement to pay hidden fees for any service or upgrades you didn’t agree to.
One of the reasons you select a particular MSP is because they already have the necessary skills at development, engineering, or cybersecurity. There’s no need to worry about additional training or new hires that you would deal with if introducing new tasks to your own IT staff.
Continuity and Compliance
With SLAs in place, you can expect round-the-clock support, protection, and monitoring of your network. Someone else takes the responsibility of assuring maximum uptime, trouble-shooting, and 24/7 support. The MSP is also expected to provide the expertise of complying with government regulations for sensitive data.
An MSP also assures that regular backups are taken and maintained in case there is data loss due to power failure or cybercrime. A reliable MSP will not handle backups, but automatically restore them to assure you minimum downtime.
Hiring a good MSP means they can do the job better than you can. That’s big savings from less downtime and fewer errors. It allows reduced in-house IT staff who can focus on other business functions. There are cost savings in having no need to purchase additional software and licenses. Your MSP should also have a sizeable data center and scalable virtual environment to save you the need of investing in more hardware.
You can look at an MSP as ensuring less capital outlay, fewer worries, and much improved performance. When you’ve done your research, you’ll find that CTG Tech has the experience and expertise you need to resolve your IT issues.