How to Pick the Best IT Consulting Firm

When you’re busy running a business, you probably don’t have the time to manage your own IT. You might consider hiring someone internally, but there are many reasons why outsourcing IT is a smarter route to go.

If you’re looking for an IT consultant to help you run your business, there are some things to consider that are vital to choosing the right firm. Many companies make big promises, but not all of them deliver. Here’s what you should look for when hiring an IT consultant.

Top 10 Questions to Ask when Hiring an IT Consultant:

1. What types of technology does your company use (cloud hosting capabilities, VoIP, cybersecurity, etc.)?
2. How well does the IT consulting firm understand the technologies your business uses?
3. Does the IT Consulting Firm Regularly attend seminars to keep up with new emerging Technology?
4. How does the firm document your network & how secure is it? Do they have documentation software in place? (vendor information, passwords, network topography, etc.)
5. Does the firms' internal policies & security practices meet Regulatory Guidelines?
6. Can the firm scale up services to match your business growth?
7. How well does the firm understand your industry?
8. Does the firm have an SLA in place, and guarantee response times?
9. What processes are in place so to ensure the IT consulting firm is actively playing a strategic role in helping your business grow?
10. Can the IT Consulting firm provide the level of service you need within your budget?

These are the main questions you want to ask while looking for a strategic IT Consulting firm. Unfortunately, not all firms are built equally. Some firms specialize in specific industries and technologies, while others are more generalists. Whatever your needs are, it’s important to choose one that fits your business.