Why Managed IT Services?
Regardless if you are a company with 10 computers or 250 computers, we act as your own IT department or an extension of your it department. Our all-inclusive managed service gives you a cost-effective way to shift your companies entire day-to-day IT support needs. Our proactive approach ensures your entire network is secure & running smoothly. With CTG serving as your full-time IT department, you are free to focus on what you do best; running your business. At the same time you get to take advantage of more top-notch talent than you can hire on your own, all without the cost & responsibilities of managing that department yourself. Essentially, you are getting enterprise level support at a fraction of the cost.
Additionally, CTG Tech provides advanced security services to help our clients mitigate business risk, also when necessary, provide regulatory compliance services specific to organizations that need to comply with federal guidelines.
With local offices in the Dallas-Fort Worth & Amarillo area, we provide a true hands-on experience with our Managed IT Service clients. We are so confident in our Managed IT services, we provide month to month agreements, you can quit us any time. Also, our contracts are fixed pricing, that means there are absolutely no hidden labor costs or charges.
All Managed IT Services
Our managed IT services are tailored to meet the demands of your business.
24/7 Network Monitoring
Continuous around the clock network maintenance to ensure reliability, security & performance of your computers, servers and network devices.
Responsive Helpdesk
A simple call or email connects you directly to our live help desk to resolve any IT related problem.
Bulletproof backup
CTG installs & maintains onsite NAS for complete data recovery of all critical data. Includes nightly offsite cloud backup to our data center.
Network Security
CTG installs & maintains AV, Spam filter, Web filter, regular vulnerability scanning & implements network best practice security.
Business Continuity
Downtime means lost revenue. Our clients experience 99.99% up-time. We provide the processes for a quick recovery in the event of a disaster.
Vendor Management
Save time & money, we fully document & coordinate all of your vendors on your behalf.
Asset Lifecycle
Budget accordingly. We perform continuous warranty lookups on all IT devices & complete documentation of software renewals.
IT strategy
Regular IT strategy meetings with a complete budgeted IT business road map.
Managed IT Services + Advanced Security
Organizations face many challenges; trying to mitigate business risks and, when necessary, demonstrate regulatory
compliance, while also managing the routine IT support issues. Our advanced security tools are designed to give you the peace of mind that your network is protected, your sensitive data is secure and if necessary you are meeting industry specific regulatory guidelines.
Enhanced Data Protection
Our Standard+ managed security package includes a suite of tools designed to significantly increase your organization security measures & protect your sensitive data; which includes multi-factor authentication, single sign-on (SSO), end-user security awareness training and advanced data encryption.
Regulatory Compliance
Our Standard+ Compliance security suite, is fully integrated into our Managed IT Services to provide organizations a total hands off experience in meeting regulatory guidelines such as HIPAA, PCI DSS, GLBA, ISO, SOX, COBIT and ITIL. Our turn key security information & event management platform is a turn key package with no up-front capital investment.
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Providing Award Winning IT Service Excelence Since 1982
We deliver value to our clients by focusing on process, proactive management, IT strategy and continued support, delivering on 5 critical business functions that are an integral part for every businesses to operate efficiently, securely and to drive profitability.
