"We are orthodontic service providers with 4 locations and over 100 workstations combined. Our office relies on a stable network as we are completely electronic. We really wanted an online ticketing system and that has been a huge benefit for our practice.

One specific case where CTG came through for us was with a lost image that had been imported to a patient file. The image would not pull up, even though the software said it was there. The techs worked almost all night looking at old backups and various places on the computer and server to see if they could retrieve it. Unfortunately, the original image was on the old server and the backups were from our old IT service providers, so the end result was that they were not able to retrieve it. But I was absolutely impressed with the dedication of the techs and their determination. I hadn't expected that much when I made my initial call for help, but they went above and beyond for us. With their online ticketing system and remote response time we are quite satisfied with CTG Tech."