CTG came in and proved their value. Before CTG, I was with an IT services provider that had sold me a phone system that cost me a fortune. I was continually having problems and was dropping calls regularly, in fact, we had to reboot the phone system every morning so calls would come through. CTG came out and proved that the system was faulty. They were able to cut my phone bill in half, provide me with a high-quality solution that works, but also there was no upfront hardware expense.  These guys are true consultants who proved there worth. They have now been supporting all of my Technology for the past four years. I highly recommend them.