MANAGED IT SERVICES
A simplified, cost-effective monthly support model that can comprehensively manage business IT infrastructure. With 24/7 remote monitoring and management, our team proactively diagnoses and resolves IT issues, protects systems and handles everyday technology needs. This enterprise-level, all-inclusive program covers all facets of IT service needs, stabilizes expenses and grows operational efficiency.
Leverage our hosted cloud computing services to power your entire office infrastructure, reduce expenses and eliminate technology constraints. Our scalable, fully monitored cloud platforms can seamlessly run business systems, from simple documentation management to complex web applications. You’ll never need to worry about hardware expenses, maintenance, energy consumption or storage space again, all consolidated to a single bill.
Reliable, cloud-based communications that handles simple or complex business operations, integrating sound and video across email, phones, faxes, PCs, texts, chats and websites. We quickly deploy, host and scale VoIP systems using next generation hardware, providing intelligent routing capabilities that dramatically reduces overhead. Managed with 24/7 support for complete uptime and communication versatility.
Network & Cyber Security Services
Our fully compliant cyber security framework features real-time monitoring of global networking attacks, advanced protective measures and proactive threat analysis. We consult and assist clients of all sizes, engineering robust security suites that insulate critical business operations. We’re able to protect virtually any endpoint, conduct daily system reviews and develop state-of-the-art tools that address all aspects of network security. – CTG has got your back in Arlington, Dallas, Fort Worth and Amarillo!
An astute, consultative approach for our clients that require a higher level of detail in both developing and executing their IT strategy. We quickly solve and translate business concepts into technology results while staying focused on cost and capability. We have years of experience in recommending, coordinating and processing IT solutions that can overcome the size and scope of virtually any challenge.
Daireds Salon & Spa Pangea
President & CEO | Founder
"CTG brought us a solution that allowed us to book more appointments that quickly increased our sales."
CTG came in and proved there value. Before CTG I was with an IT services provider that had sold me a phone system that cost me a fortune. I was continually having problems and was dropping calls regularly, in fact, we had to reboot the phone system every morning so calls would come through. CTG came out and proved that the system was faulty. They were able to cut my phone bill in half, provide me with a high-quality solution that works, but also there was no upfront hardware expense. These guys are true consultants who proved there worth. They have now been supporting all of my Technology for the past four years. I highly recommend them.
2M Research Services
"We have grown from 15 Employees to 85 employees in 3 years"
"CTG has been very effective in meeting the challenges of a small business and is very responsive to our requests, especially given the tight timelines we often face. They have assisted in providing a scalable yet cost-effective infrastructure for our operations and ensured that we can continue to grow while adapting to new services and technology, all with an eye to the latest cybersecurity standards. "
"2M Research is a rapidly growing minority-owned research and advisory firm focused on providing federal, state, and local government agencies; commercial clients; and nonprofit organizations with objective and rigorous research, program evaluation, and policy analysis consulting services. Given our growth from around 15 full-time employees to over 85 in a span of 3 years, coupled with the rigorous IT standards of our federal clients, we needed a firm that could help us deploy a secure, flexible, cost-effective solution for critical monitoring and help desk requirements. We also desired to have a professional consultation on our internet services and hardware implementations."
(Non-Profit Healthcare Clinic)
"Prior to CTG's IT Support in a busy healthcare practice, we were experiencing hours of downtime Weekly."
"I am writing to let you know how pleased we are with CTG as a busy Healthcare Clinic. Before CTG's IT support, AOC was experiencing hours of downtime weekly, employees were frustrated, and frankly, business was hampered due to computer issues.
CTG came aboard January 1, 2013, and since that time we have had no computer issues resulting in downtime with your team at the helm of IT support. Aaron Wise told us in our first quarterly review meeting that customer service was his team's number one priority and that is evident in the manner in AOC staff is treated and also in the manner in which business is conducted once a work order is placed. Our issues are resolved in a very timely manner, and work doesn't grind to a halt as was previously the case. Working with CTG's team of great people is a pure delight, and we could not be more pleased with your company's performance."
Executive Vice President
"The IT Services is Quality, always top shelf."
They have been our IT team for years and the quality is always top shelf, the response time is fantastic and they don't give up on an issue AT ALL. Can't recommend them enough.
Birth & Stewart Orthodontics
"I highly recommend CTG Tech, very responsive IT Support."
"We absolutely love CTG!!! As the lead Doctor for a busy orthodontic practice, we struggled for years with our tech support needs. We tried other companies, individuals and even friends and family- all with frustrating and ineffective results. From day one, CTG has been the solution we had long searched for! They're proactive, so they don't have to be reactive in a crunch later. They just keep our office running at full capacity without any worries. If an emergency does ever arise, they are on it right away and have it resolved in a timely manner. Their ticketing system is a dream and they are on top of everything! They make tech support look easy. I look forward to working with them for many more years to come!"
Pavement Services Corporation
"They keep our office going.
I know they care about what is going on with my company. They make efforts to understand my business."
"I tell my people all the time that every business is a relationship business; you have to build good relationships, and they do that, it makes your company so much easier to operate and so much more successful. When you have people supporting you, who you know, care about your business."
"CTG provides a problem-solving understanding of our business."
"We are a third transportation/logistics provider. The key to our business success is to have up to date and reliable technology. Before partnering with CTG, we had multiple network failures, high expenditures in our IT Department and unreliable backup strategies.
CTG provides a problem-solving understanding of our business. They are interested in our operations to recommend better and implement services/processes. Throughout our relationship, we have minimized our expenses while having a reliable system in place. As our business grows, we can count on CTG to provide expertise to assist with our transitions.
For the past decade, we've stayed with CTG due to the ease of business. Everyone on the CTG Team is well versed in our operations to quickly address any issues that we may encounter in our day to day operations. Their response time to any work ticket is quick and efficient. They are reliable with communication, problem-solving skills and provide long-term solutions. Each quarter, CTG Management takes time to review our network to Before we are up to date and do not have any significant issues on the horizon. CTG will make recommendations of any technology upgrades that we need to implement. This communication has minimized our system failures and expenses simultaneously."
Fort Worth Pediatric Dentistry
"They don't treat us like a number or a Healthcare Practice name ."
"Our software company is located out of state, so we were always having to find someone local to deal with IT issues. We tried a couple of individuals, but could never obtain the consistency or availability that we needed. In more recent years, the increase in HIPAA and security requirements necessitate 24/7 monitoring. It is also critical to have someone that you know will be able to get your office up and running again as soon as possible if there are any unanticipated issues. We have been with CTG numerous years for many reasons.
I have always been able to get a person on the other end of the line rather than a machine. I'm not just a number or a practice name. They know who I am when I call and know my office as well. We had a recent total revamp of our server cabinet which required someone on site to uninstall and then again to put everything back together. The tech stayed until everything was working and even came by the next morning to make sure there were no unanticipated problems. They monitor everything 24/7 and at times have been able to alert me to an issue before it became a major problem."
Billy Bobs Texas
"From phone calls to email requests they are quick to answer with a smile."
"Working with the staff and administration of the CTG group is a pleasure. I appreciate their professionalism and knowledge of our needs and equipment. From phone calls to email requests, they are quick to answer with a smile. Thank you as always...
I can trust in them to help make my job a little easier and help keep The Worlds Largest Honky Tonk running at full capacity."
IT SUPPORT BLOG SPOT DALLAS-FORT WORTH
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