Business managers must stay on top of IT services in Dallas, whether it involves setting the tech agenda or allowing IT to handle it themselves. Someone still has to make sure the tech support team is doing its job and not just running up bills with wasteful unnecessary work. If they’re just squeezing money out of your budget without helping your company, it’s time to look for more trustworthy and efficient IT services.
Watch Out for Network Misconfiguration
Some of the greedier IT firms are known to pull pranks on their customers just to make extra money for nothing. The prank works like this: they prey on managers who lack tech knowledge and try to impress them by talking over their heads, using obscure technical jargon. They somehow convince the client that they know best and that they can solve all their technical issues. They enter a long-term agreement to make sure their profits are locked in for years. But then, they turn around and misconfigure your network to create a quagmire that you have to pay for.
Why do they play these games with the hand that feeds them? Simply because they operate on exploiting companies that lack the knowledge or vocabulary to even question what they’re doing. Through misconfiguration, they can control their workload and not be bothered with what they should be doing, which is looking after your best interests and advising you on new technology that can help your bottom line. A respectable IT firm cares about long-term relationships, whereas a shady consultant cares more about long-term contracts and not necessarily providing quality service.
Some of these less reliable IT firms lack the expertise necessary to keep business continuity smooth, but they are greedy enough to take advantage of customers anyway. Another prank they pull is the “quick fix,” which may not provide a long-term solution to a technical problem and ultimately create more chaos and waste down the road. They may simply not be qualified or may just be too lazy to put in the effort for thoroughly diagnosing a problem.
What a Real IT Firm Offers
If you want quality IT services in Dallas, you need to do a little homework to be aware of what’s available to help upgrade your business and keep it up-to-date with modern solutions. You don’t have to be a techie yourself, but you should be concerned about the caliber of talent you’re trusting to run your technology. The best IT firms communicate in plain English and get work done efficiently. The following services are what an ideal technology partner offers:
• IT services
• Cloud services
• IT security
• VoIP and other electronic communication
• IT projects
Every business, whether it’s run by executives who are knowledgeable about technology or not, needs to evaluate the work of their computer consultants regularly to make sure the company isn’t wasting money. Contact CTG Tech to learn more about how we can manage your IT services in Dallas so that you can run your business more efficiently. We offer free consultation and have built loyal relationships with clients in Dallas for over three decades. Our goal is to help each client achieve maximum business continuity and profits.